• Joyce Goulet
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THE GOULET GROUP3542 S 17th Street, Milwaukee, WI 53221 ~ Telephone: 414-671-1495

Selected Projects

Microtech-Tel

A full service communications company selling US West services, phone systems, internet communications, and voice over data routers. Recruited, hired, trained and coached sales person resulting in first year sales of almost $2 million. Trained and coached Branch Managers and CEO in workplace structure and employee productivity.

NMC Homecare, a subsidiary of WR Grace

Developed marketing strategies, trained and coached sales staff of 15 in 7 branches within 6 states. Sales staff was primarily nurses who had no sales experience. Trained and coached 7 General Managers in employee management to increase morale and productivity; developed market strategies and specific account strategies. Created and implemented a sales tracking system that required a minimum of paper work and provided a means of tracking business and sales calls. Region was awarded Region of the Year for the first time in 9 years. Grew the revenue 20.6% in one year, in an extremely competitive market place.

The Consortium for Workers Compensation

Coached sales person to market for a group of eight physical therapy clinics and three workers compensation physicians. Successfully calling on employer groups and insurance companies, sold 36 accounts totaling 11,555 lives in 10 months.

David Bertnick

Private service trainer and consultant for Starkey International and President of IAPSP- Management training and coaching in his capacity of Estate manager for private estate staff.

Denver Biofeedback Clinic

Raised revenue 15% in 5 months. Wrote marketing strategy; trained and coached three professional biofeedback practitioners to sell to physicians. Coached Management in personnel issues.

La Rock Associates, Inc.

Increased business by 23% in eight months for architectural firm. Wrote marketing strategy; recruited, trained and coached sales intern.

HMO Colorado (BCBS)

Started up and operated HMO. Wrote marketing strategy; trained and coached two sales people selling HMO insurance to employer groups. Plan enrolled 240 employer groups and 11,000 members in first 2 years of operation in a highly competitive market place with a population of only 120,000.

American Family Insurance

Trained and coached receptionist to capture sales from incoming calls. Went from 45% to 61% converted calls to business in 2 sessions.

Data Research

Hired, trained and coached two sales people for private investigative firm. Went from never making quota to consistently exceeding quota. Coached Owner in management techniques to enhance workplace productivity and morale.